Home Partners Pro (“Home Partners Pro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://homepartners.pro/, contact us, request estimates, schedule services, or otherwise interact with our business.

This Privacy Policy is intended to provide transparent notice in a manner consistent with generally applicable privacy principles, including GDPR-style transparency standards and CCPA-style consumer rights disclosures.

Who We Are

Home Partners Pro provides home improvement, repair, maintenance, remodeling, installation, outdoor, and related property services. The website publicly identifies the business as Home Partners Pro and lists contact information at 1116 Washington Ct, Woodstock, GA 30188, (678) 931-7727, and homepartners.pro@gmail.com.

Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request a quote, schedule a service, or communicate with us by phone, email, or website form, we may collect:

• Name
• Email address
• Phone number
• Property or service address
• City/state/ZIP code
• Details about your project or service request
• Photos, measurements, plans, or other materials you voluntarily provide
• Payment or billing information, where applicable
• Any other information you choose to share with us

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Date/time of visit
• Clickstream and interaction data
• Approximate geographic location derived from IP address

C. Communications Information

If you call, email, or otherwise communicate with us, we may keep records of those communications, including customer service inquiries, scheduling requests, and project-related messages.

D. Advertising and Analytics Data

If we use analytics or advertising tools, those services may collect information about your interactions with our site and ads, including page visits, traffic sources, conversions, and device/browser identifiers.

How We Use Information

We may use personal information for the following business and commercial purposes:

• To respond to inquiries and provide estimates
• To schedule, perform, and manage home improvement or construction-related services
• To communicate with you about appointments, projects, invoices, or customer service matters
• To personalize and improve our website, services, and customer experience
• To process payments and maintain business records
• To send service-related messages and, where permitted by law, marketing communications
• To measure the performance of our website, marketing, and advertising campaigns
• To detect, prevent, or address security issues, fraud, or misuse
• To comply with legal obligations and enforce our policies
• To protect our rights, property, safety, and the safety of our customers and others

We process personal information only where we have an appropriate legal basis to do so, including performance of a contract, legitimate business interests, compliance with legal obligations, consent where required, and protection against fraud or misuse.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar tracking technologies to improve functionality, remember preferences, analyze traffic, and support advertising efforts.

These technologies may include:

• Essential cookies necessary for site operation
• Performance and analytics cookies to understand site usage
• Functional cookies to remember preferences
• Advertising cookies or pixels used to measure ad effectiveness and show more relevant ads

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect website functionality.

Where required by applicable law, we will seek consent before placing non-essential cookies on your device.

Third-Party Services

We may use third-party vendors and service providers to help operate our website and business. These may include website hosting providers, scheduling tools, payment processors, customer communication platforms, analytics providers, and advertising partners.

Google Analytics

We may use Google Analytics to understand how visitors use our website, such as which pages are viewed and how users interact with content. Google Analytics may collect information such as IP address, device/browser information, and site activity. We use this information to improve website performance, user experience, and marketing effectiveness.

Google Ads

We may use Google Ads and related advertising features, including conversion tracking or remarketing tools, to promote our services and measure advertising results. These tools may use cookies or similar technologies to determine whether users visited our site, interacted with our ads, or completed actions such as submitting an inquiry.

Other Third Parties

We may also work with third parties for:

• Appointment scheduling
• Call tracking
• Payment processing
• Form handling
• Website security
• CRM or lead management
• Social media integrations

These third parties may process information on our behalf or, in some cases, as independent controllers under their own privacy policies. We encourage users to review the privacy policies of those third parties.

We do not sell personal information for money. However, some privacy laws define certain advertising or analytics sharing activities broadly. Where applicable, you may have the right to opt out of certain data sharing related to targeted advertising.

How We Share Information

We may disclose personal information:

• To service providers and contractors who help us operate our business
• To payment processors, software providers, hosting providers, and analytics/advertising partners
• To subcontractors or project partners as needed to provide requested services
• To comply with legal obligations, court orders, or lawful government requests
• To protect our legal rights, prevent fraud, or enforce our terms
• In connection with a business transfer, merger, acquisition, or sale of assets
• With your consent or at your direction

We share only the information reasonably necessary for the relevant purpose.

Data Protection and Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, secure systems, vendor oversight, and limited internal access to personal data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Maintaining customer and project records
• Processing payments and accounting obligations
• Resolving disputes
• Enforcing agreements
• Meeting legal, tax, insurance, and regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we will delete, anonymize, or securely dispose of it as appropriate.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law.

A. GDPR-Style Rights

If applicable, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Object to certain processing
• Request portability of your data
• Withdraw consent where processing is based on consent

B. CCPA/CPRA-Style Rights

If applicable under California law, you may have the right to:

• Know what categories of personal information we collect, use, disclose, or share
• Request access to specific pieces of personal information
• Request deletion of personal information, subject to exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit the use of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

C. How to Exercise Your Rights

To submit a privacy request, please contact us using the contact details below. We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

Do Not Track and Opt-Out Choices

Some web browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to such signals, our website may not respond to them in all cases.

If you wish to limit interest-based advertising, you may:

• Adjust your browser cookie settings
• Use Google’s ad settings or similar opt-out tools
• Contact us directly regarding your preferences where applicable

Children’s Information

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete that information.

If a higher minimum age applies in your jurisdiction, we will comply with applicable law.

External Links

Our website may contain links to third-party websites or platforms, such as social media pages or external services. We are not responsible for the privacy practices, content, or security of those third-party sites. Please review their privacy policies before providing any information.

International Visitors

If you access our website from outside the United States, please note that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using our website, you acknowledge that your information may be transferred to countries that may have different data protection laws than your country of residence.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Home Partners Pro
1116 Washington Ct
Woodstock, GA 30188
Phone: (678) 931-7727
Email: homepartners.pro@gmail.com