Welcome to Home Partners Pro (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the Home Partners Pro website, services, communications, and any related content or offerings available through https://homepartners.pro/ (“Website”).
By accessing or using this Website or booking services through us, you agree to be bound by these Terms. If you do not agree, please do not use the Website or services.
The website publicly describes Home Partners Pro as a home improvement, repair, maintenance, remodeling, installation, and related property services provider.
1. Services Provided
Home Partners Pro provides residential and commercial property-related services, including but not limited to:
- Handyman services
- HVAC services
- Lawn care
- Remodeling and renovation
- Carpentry
- Plumbing and electrical work
- Appliance repair
- Drywall and painting
- Senior living modifications
- Roofing and exterior repairs
- General maintenance services
Service availability may vary by location and scheduling capacity.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use this Website or request services.
By using the Website, you represent that all information you provide is accurate and complete.
3. Estimates and Pricing
Any estimate, quote, or pricing displayed on the Website or provided by phone, email, or text is non-binding until confirmed by Home Partners Pro.
Pricing may vary based on:
- Property condition
- Materials required
- Labor needs
- Permit requirements
- Scope changes requested by the customer
- Unforeseen conditions discovered during work
We reserve the right to revise estimates if project conditions materially change.
4. Scheduling and Cancellations
Customers may request appointments through the Website, phone, or email.
You agree to provide reasonable access to the property at the scheduled service time.
Cancellation Policy
- Cancellations made at least 24 hours before the scheduled appointment may be refunded or rescheduled without penalty.
- Same-day cancellations or missed appointments may incur a cancellation fee.
- Home Partners Pro reserves the right to reschedule services due to weather, safety concerns, material shortages, emergencies, or staffing limitations.
5. Customer Responsibilities
You agree to:
- Provide accurate project details
- Maintain a safe work environment
- Secure pets and valuables during service visits
- Obtain any required HOA approvals unless otherwise agreed
- Ensure utilities are available when necessary for work performance
You are responsible for notifying us of hazardous conditions, including asbestos, mold, lead paint, structural instability, or unsafe electrical systems.
6. Payments
Payment is due according to the terms stated in your invoice or service agreement.
We may require:
- Deposits for larger projects
- Progress payments for ongoing work
- Final payment upon project completion
Late payments may incur:
- Interest charges
- Collection fees
- Suspension of ongoing services
We reserve the right to refuse future service for unpaid balances.
7. Materials and Product Availability
Material selections and product availability may change without notice.
If selected materials become unavailable, we may:
- Substitute comparable materials with customer approval, or
- Adjust timelines and pricing accordingly.
Manufacturer warranties on third-party products remain subject to the manufacturer’s terms.
8. Limited Warranty
Home Partners Pro warrants workmanship for a limited period of thirty (30) days from completion unless otherwise stated in writing.
This warranty does not cover:
- Normal wear and tear
- Customer misuse or neglect
- Pre-existing defects
- Structural issues outside our scope of work
- Damage caused by weather, pests, or third parties
- Manufacturer defects
Warranty claims must be submitted in writing within the applicable warranty period.
9. No Guarantee of Specific Results
While we strive for high-quality workmanship, we do not guarantee:
- Specific aesthetic preferences
- Exact color matching
- Increased property value
- Compliance with undocumented building conditions
- Uninterrupted Website availability
10. Website Use
You agree not to:
- Use the Website unlawfully
- Attempt to interfere with Website security
- Upload malicious software or harmful code
- Scrape or copy Website content without permission
- Misrepresent your identity
We may suspend or terminate access for violations of these Terms.
11. Intellectual Property
All Website content, including:
- Logos
- Branding
- Text
- Graphics
- Images
- Service descriptions
- Website design
is owned by or licensed to Home Partners Pro and protected under applicable intellectual property laws.
You may not reproduce or distribute Website materials without written permission.
12. SMS, Email, and Communications Consent
By submitting your contact information, you consent to receive:
- Calls
- Emails
- Service notifications
- Appointment reminders
- Marketing communications
- SMS/text messages
Message and data rates may apply.
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in emails, or
- Replying “STOP” to SMS messages.
13. Third-Party Services
The Website may contain links to third-party providers, tools, payment processors, or social media platforms.
We are not responsible for:
- Third-party content
- External websites
- Third-party policies or practices
- Service interruptions caused by external vendors
Use of third-party services is at your own risk.
14. Limitation of Liability
To the fullest extent permitted by law, Home Partners Pro shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Lost profits
- Loss of data
- Business interruption
- Property damage outside the direct scope of our negligence
Our total liability shall not exceed the amount actually paid for the specific service giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Home Partners Pro, its owners, employees, contractors, and affiliates from any claims, damages, losses, or expenses arising from:
- Your misuse of the Website
- Your breach of these Terms
- Unsafe property conditions
- Violations of applicable laws or regulations
16. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including:
- Severe weather
- Natural disasters
- Supply shortages
- Labor disruptions
- Government actions
- Utility outages
- Emergencies
17. Governing Law
These Terms shall be governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Any disputes shall be resolved in the courts located in Georgia.
18. Changes to These Terms
We may update these Terms at any time.
Updated versions will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.
19. Contact Information
Home Partners Pro
1116 Washington Ct
Woodstock, GA 30188
Phone: (678) 931-7727
Email: homepartners.pro@gmail.com
The contact details above are publicly listed on the company website.